At SiWC we have a partnership with a company called Hedges Chilled Distribution who complete all of our online orders from their chilled storage warehouse. This makes sure our beers are all kept in their freshest state!
All online orders received by 10am will be processed on the same day, any orders received after this will be processed the next day.
The default service is next day for UK mainland via DHL.
Sometimes we may use other couriers.
All orders over £35 receive free delivery.
SiWC cannot guarantee deliveries but if not received in the expected window please do reach out for us to assist. You should also receive confirmation emails for tracking once your parcel has shipped.
We do not accept returns of items sold.
We do want you to have the best experience possible. If you have any issues with any of the products you have had delivered just reach out on the email below. We treat each order individually to ensure you receive the best possible service and products to your door! We will work to resolve any issues you have with your order.