At SiWC we have a partnership with a company called Vdepot who complete all of our online orders from their warehouse.
All orders received before 2pm are shipped on the same day via DPD or Royal Mail.
The default service is next day for UK mainland.
Sometimes we may use other couriers.
All orders over £35 receive free delivery.
SiWC cannot guarantee deliveries but if not received in the expected window please do reach out for us to assist. You should also receive confirmation emails for tracking once your parcel has shipped.
We do not accept returns of items sold.
We do want you to have the best experience possible. If you have any issues with any of the products you have had delivered just reach out on the email below. We treat each order individually to ensure you receive the best possible service and products to your door! We will work to resolve any issues you have with your order.